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Roots and the Craft Economy.

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Edward T. Hall wrote a book in 1976 entitled “Beyond Culture” in which he coined the phrase “Extension Transference.”  Wikipedia defines it thusly:

“Extension transference is a phenomenon that occurs when we create systems to help us do things more efficiently and effectively an in ways that we can measure and control. Often these are processes that we once did quite naturally on our own.”

The global economy with worldwide pricing and manufacturing for pennies on the other side of the planet, allows Americans to consume like there’s no tomorrow. This is bad for planet earth… and bad for its inhabitants.

Mass production, low price points, laziness, package directions and extension transferences based upon technology are hurting out hearts and brains. Some people literally and figuratively don’t know where they’re going…without Google Maps.

I’ve been a proponent of a cultural trend in America I like to call “Roots.” Roots brings us back closer to sanity.  We learn how things work (science), we become more self-sufficient yet communal, we use our leisure time to do and learn rather than play.  As Carlota Perez says, we need to stop messing up the planet and start an economy based on durable goods, servicing those goods rather than tossing them into the landfill; we need to live our lives in ways that leave the trail cleaner than when we found it.

This is the craft economy. And it will contain a lot less extension transferences and a lot more self-determination.  We will understand how to keep out bodies healthy rather than create a GDP where 15+% is healthcare related (a figure that doesn’t even count pharmaceuticals or insurance.)  Roots and the craft economy.  It’s the way forward. Peace!  

Curating the Curators.

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A colleague sent me a nice post on social media curation — all the points of which I agree with.  (See my SlideShare preso from a year ago.)  The one point I could take some issue with is the first point suggesting we use the media each demographic group is most comfortable with. It cites Baby Boomers, who more comfortable having content shared via newsletters containing embedded URLs.  Quite logical but not particularly media-forward. I’d prefer to find Boomer “Posters” with my curated content and let them reach the Pasters.  Those Posters are typically not reading newsletters with the voraciousness they take on social.

That said, check out the Linked Media Group article, heed its advice then practice, practice, practice.  Peace. 

Goldman Sachs Next Steps.

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Goldman Sachs took a big punch yesterday in the form of an Op-Ed piece in The New York Times by resigning middle manager Greg Smith. Mr. Smith aired quite a bit of dirty laundry. As I was reading the piece I wondered how a PR person would handle the poop storm.

After a night to sleep on it, here’s what I’d suggest. Do not deny the allegation. Take it very seriously.  (No apparent laws were broken, mind you, but the piece implied traders cared more about making themselves and the firm money than putting custies first.) Do not deny — the piece is very believable.  Step two Isolate. Suggest this behavior is isolated and was blown way out of proportion. Celebrate the other 95% of Goldman Sachs traders who go to work each day with no money lust in their hearts. Be indignant on their behalf.

Put into place the ability to report the type of Goldman people (the 5%) whom Mr. Smith spotlighted so they can correct their behavior. Suggest they go to “money lust anonymous.”  It’s not a personality flaw it’s a disease. And I’m not being flip.

Acknowledge. Isolate. And Explain the behavior as maladaptive…a negative byproduct of the culture.  Then turn the page. Peace.

 

Proof under development.

When developing brand strategy I look for the claim then search for 3 business-building planks that support that claim. Proof planks, in other words. Proof can be tangible or it can be developmental and additive.  What do I mean by developmental and additive? Let’s just say it’s a goal and we may not be there yet — it’s under development. From a messaging point of view we may not have the scientific proof yet, but we know how to talk about it. Sympathize with it. And celebrate it.

Were I selling for Taco Bell and had a proof plank about using ingredients imported from South and Latin America, I might talk about the qualities of those ingredients that make for a uniquely South American taste (soil, sun, mountains).  In the meantime, while that proof is under development, the company had better be looking for real sources. Proof under development is a little like working at a start-up, it’s about what you know, not what you make – about what your mission is, not what you can deliver right now.

This may sounds disingenuous, but it’s not. I would never suggest lying or misleading. In the Taco Bell example it would have to be known that, say, the peppers were from the arid southwestern US – but the story has a beginning, a direction and a motivation.  Peace.

Too much advertising.

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The movie John Carter cost a couple of hundred million to make and netted only $30 million its first weekend. Come se dog?  Disney made it and, I suspect, allowed it lots of free advertising on ABC-TV.  Promos for the movie were everywhere.  It was so overexposed most people felt they’d already seen the movie. Way too much advertising.

I’m not the demographic for the movie and roving 10 ton gorilla-dogs are not my thing but even so this movie would have done better at the box office had every person in America not seen an hour of promotional video. They out-Geicoed Geico this month.

Peace! 

Brand Plan for Today.

Brand planners love the future. Almost as much as they love the past.  Google is introducing some type of campaign or game or something today at South By whereby it’s mashing up some old school ads form the 60s with new school media.  I’m sure it is going to be lovely and may even sell a little Coke, Alka-Seltzer and few Volvos — participating brands.  Hopefully, the effort will sell some Google thingies.

Planners — and I’m one of them — love the future.  Do things that have never been done. Build new categories. Break new use-case ground.  Design ideas that are future-proof.  Plan “beyond the dashboard” as I like to call it.

But what’s wrong with today?  Today is not sexy for most. Today is boring.  Or is it?  Retailers and those focused on retail marketing are all about today.  And they are so amped it’s scary. Zimmerman Advertising is a retail advertising specialist and they’re not too famous, but they could be.  They are all about the now and have had long-term success. Cash registers are their mana.

The past is gone.  The future never arrives (Remember being a kid in bed on Christmas Eve?  That was some existential shizz, no?)  “Now” is what’s up.  Sell more now.  Today.  Plan for today. Peace!

 

Apple should retire the iPad2.

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Technology marches on and that was evident yesterday in San Francisco when Apple announced “the new iPad” (not iPad3 as some expected it to be called). Taking the hottest product on the market and improving it almost before it has had a chance to massify is an exciting Apple tactic.  That’s vision stuff — without the vision marko-babble, i.e., doing rather than saying.  But here’s the rub – and it’s a little rub.  Apple should retire the second generation iPad which it is now pricing at $399. That would be very Jobsian if you ask me.

Innovation and design should never be put on hold – for a company like Apple it’s a step backward.  A second best iPad priced a hundred dollars lower encourages consumers toward the wrong behavior. Yes, it gets more people into the market and increases market share, but it’s a marketing tactic for challenger brands not leaders.

My 2 cents.  Peace!

Papa John’s. Better ingredients, better ads.

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It’s time to retire John Schnatter from the Papa John’s advertising.  The founder of Papa John’s, the number 3 national pizza chain in America, has long been the focal point of its advertising.  The only other constant has been the line “better ingredients, better pizza”  Not a bad strategy but an unrequited strategy if you ask me.

Better ingredients do make a better pizza, when properly cooked and assembled — with meticulous attention to cooking detail. But all we get is Papa John talking to the director behind the camera on a football field somewhere with a forced smile and a few red tomatoes flopping around the screen.  The dude is a great business man, but has an almost Mark Cuban-like need for air time.

Please sir, go to Italy and cut a deal on some mountain grown olive oil or hand milled flour and get us better ingredients. Better ingredients, better story, better pizza. Peace! 

The Craft Economy

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One of my first insights as a young planner while working at Poppe Tyson on a brand called Ravensburger, maker of wooden puzzles and educational games, was the insight that competitors who were flooding the market with what we called “junk games” borrowed from the term junk food. 

Some might disagree with me on this, but I’m afraid a good deal of the products we consume today can be classified as junk. Products for most of the populace are not build to last. Clothes, sneakers, outerwear purchased for under ten dollars at discount stores start unraveling on the way home. But what the heck, they didn’t cost anything.

Carlota Perez, an economist interviewed by Fred Wilson at Web 2.0 last year, says the way forward for our planet is to make products that use less raw material, last a long time and can be serviced by real people earning a wage. This mentality is what I’m calling the Craft Economy.

If we make and consume craft products, we’ll take better care of them.  Craft beer isn’t swilled the way mass market pasteurized beer is.  It’s savored.  Refrigerators that last 25 years, a pair of shoes that are resoled rather than tossed – these are the things of a craft economy. Let’s lose disposable everything. Razor blades. Paper towels. Let’s use more natural products and think sustainability.

The craft economy is coming. And as a trend it will grow faster as economists start building cases for the inherent savings. More Etsy, less junk. Peace!

Google and Facebook Stank.

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Google and Facebook are beginning to get a little stink on them due to all this privacy talk in the press and social web.   It’s like a drum beat.  The latest chatter is about the ability for geo-tagged personal photos be crawled and shared on the web without permission, thanks a to some hacks, apps and data scavenging.  It is also happening on Apple iPhones (according to today’s NYT) but Apple’s privacy rep is too strong, and they will do something about quickly.

As Facebook and Google stay reactive to this type of thing, rather than be proactive or preemptive, their images stain.  Blackberry, on the other hand, focuses on privacy; its geo-tagging photo app is a bit more transparent (Do I smell an ad?).

Priv-acy (love the Brits) is topical because it is a very human value.  The social web is helping us realize privacy is over-rated and that’s pretty that’s cool but it’s still something we need to control and protect.  If the target of this privay news was Microsoft the market would go ballistic. Because it’s Google, not so much.  But they (and Facebook) had better clean the smelly stuff off their sneakers quickly. Peace!