strategy

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Here’s how retail works.  You build, lease or buy a store, fill it with stuff, promote it and people come and buy its wares.  Or they don’t.

Here’s how TV works.  You build, lease or buy a program, fill it with entertaining or informational stuff, promote it and people come. Or they don’t.

Here’s how the web works. You build, lease or buy a site, fill it with stuff, promote it and people come and buy its wares…if you happen to be selling anything.  Sometimes the web is used to help people decide if they want to buy your stuff, because it’s sold elsewhere.  And other times the web is about entertaining visitors encouraging them to come back so ad revenue allows the site owner to buy stuff.  And sometimes still, a website is created to just simply to impart knowledge, altruism and community. 

That’s the thing about the web — visitors don’t always know if they are on a site to be sold, entertained or informed. Sometimes the builders of websites don’t seem to know either.  And when that happens the sites tend to provide a little bit of each.  And a little bit of each often leads to a lot of none. Fruit cocktail. Tricky stuff.  Focus is your friend.

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Noah Brier is an exciting, off-piste marketing strategist.  His post the other day suggesting some businesses would do well to have born on dating is a case in point. 

 Head of planning and strategy at the Barbarian Group, Mr. Brier is unique because he likes to question rules, norms and the tried and true. He looks at the blacks, whites and grays.  His mind mashes up things and, I suspect, he sometimes introduces a bit of randomness to his rigor – just for flavor. In the advertising or creative business some might call this approach disruptive. I think of it as natural. Seeds grow in the oddest places…not always where the farmer plants them. They blow around, are carried by birds, find unlikely hosts for germination. If Steve Jobs is embodied by the advertising tagline “think different” Mr. Brier of similar mind and value in a strategist’s body.

 Don’t get me wrong, Mr. Brier can go head-to-head with traditionalists – he just doesn’t always chose to.

 His monthly likemind – something he and Piers Fawkes came up with – is an audacious idea bringing people of similar views together in coffee shops around the world.   I suspect it won’t be long before he and Mr. Fawkes invent UnlikeMind.  Let’s start with one here in the states on the topic of healthcare. Might work. Peace!

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