Organizational Design is a shiny new business thing. A number of smart brand planners and digital raconteurs have noticed that many corporations are floundering using old org charts and technology. Old infrastructural assumptions. So these new change agents are hoping to consult their way to new revenue streams as org design consultants.
Ten years ago “Social Business Design” was an inchoate business response to poor organization. It attempted to alter business by using digital social tools. Those tools turned into software and much of the concept was lost. Sure Slack is a cool social tool. Dashboards and marketing platforms have emerged and evolved – mostly to streamline and cut cost. But organizational design, the recasting of the modern business in a way to make it more responsive, agile and effective, though a fine pursuit has been mostly talk.
My consulting business is a brand consultancy. I make no promised to reorganize your business. But organizational design is a likely and probable outcome.
Defined as “An organizing principle for product, experience and messaging,” brand strategy has the potential to touch everything: supply chain, customer care, manufacturing quality, hiring, and advertising. All are possible levers in brand strategy.
Brand strategy ain’t what it used to was.