The tagline for What’s The Idea? is “Campaign’s come and go…a powerful brand idea is indelible.” Perhaps a little lengthy and the real ballast lies after the ellipses, but it works. And that brings me to taglines; taglines and strategy.
Here’s an admonition to all brand managers and CEOs — Don’t use a campaign line as your tagline. They are communications or ad-focused, not strategic. One that immediately comes to mind, one that hits close to my planning heart, is the tagline for Northwell Health. Their tagline is “Look North.” Other than suggesting one look at Northwell, it doesn’t really have a strategic message. Wasted space, if you ask me.
I wrote a tagline (and brand strategy) for Beacon Health Partners, an accountable care organization that was strategic “Healthier Practices.” That’s was the claim. It applies to improved physician practices, both economic and in the healthcare delivered. It applies to patient practices, putting more responsibility on people for their own health. And it appeals/applies to payers, the insurance companies who carry much of the reimbursement water.
Strategic taglines come from brand strategy companies. Tactical, flimsy taglines come from ad agency creative departments. Big diff.