Brand strategy is an organizing principle that gives brand managers a “go-no go” guide for product, experience and messaging. It makes branding easy.
Nicholas Kristof in the NYT today was talking about the social entrepreneurs attending Davos and how refreshing they were to have around. He was poo-pooing consumerists who are all about the money.
Doing “good” in a commercial sense is smart strategy. In my practice, when I’m looking at care-abouts and god-ats, I try to plot and push brand planks that are socially positive. It’s not hard to do, and it can’t be forced, but it butts up against the nature of what makes humans humans.
When a cigarette ad choses to shoot a photo at the top of a mountain on a bluebird day amongst cottony snow drifts, it’s hitting our natural beauty button. When a box of diapers shows an amazing toddler smile, it hits a warm, nurture button. But advertising which use positive imagery to cloud our judgement about what is “good” is disingenuous. And it give marketing a bad name.
A brand strategy, built with brand planks supporting positive social ideals is deeply human. And enduring.