Claim and proof are the driving forces of the What’s The Idea? brand strategy framework. Find a claim (a simple, endemic idea that sets your product apart from the competition), then array three proof planks beneath. Proof sells the claim. It is evidence. The planning rigor, unlike many, is evidence-based.
It’s not overly complicated. That’s why it works. Consumers get a consistent brand claim, supported by memorable proof. Without proof a claim is just marketing drivel. (Hey Laura Ingraham “Shut up and drivel.”)
When I turn over the brand brief to content creators, they love that there is direction. Some wonder, however, if they need to espouse all three proof planks in each piece of content. The answer is no. One is fine. One makes for a clean deposit in the brand bank.
A website home page should hit all the planks, certainly the “About” section should. But the claim is always present — across product, experience and messaging. Again, don’t feel that every ad, every promo, every PR story must hit all three support planks. Do one and do it right.
Once ensconced in this approach, it’s fun to modulate each plank and see how it impacts KPIs.
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