Technology Marketing

    The Winner of Google Trivestiture.

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    A couple, two, tree years ago I predicted the trivestiture of Google. It will still happen but perhaps not for the reason I initially thought. One of the businesses that will spin off will be an analytics business. The more the cloud powers the world, the more data actions are recorded. And I’m not just talking about purchases, I’m thinking mobile apps, geo-location, word capture in texts, searches, likes, LOLs, picture tags, etc.

    Big data allows a lot of this now, we just don’t have the tools to use that data. HubSpot is a dashboard company that offers rudimentary analytics, but they don’t do much more than offer reports.  One of my first big clients AT&T once told me, “It’s not enough to capture data, you need to do something smart with it.” Google has the scientists, computing power and cash to use consumer and business data to predict purchase behavior. A data action seen in the cloud such as the search for new Netspresso machines for the office can indicate small business growth. Predictors of commerce is a business.

    When an entire industry has grown up with a .250 batting average – that industry being advertising – the time has come for a marketing tool with a bit more clarity and exactitude.  That marketing tool is data-based. And it’s in Google’s sweet spot.  Unless Amazon beats them to the punch. You think Google makes money on advertising now, you just wait. Peace.

    The Logged and Tagged Workforce.

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    Last winter I worked on an assignment for two of the world’s biggest brands (pat on back); one an ad agency, the other a software company.  And I used the following quote from Larry Ellison to help make my point about the logged and tagged workforce:                                                 

    “If you want to go faster and you want a
    system that is more reliable, you have to
    be willing to spend less.”

    Larry Ellison, Oracle, 9/10

    Because of technology and the powerful corporate drive to improve shareholder value, the once invaluable knowledge worker is more easily replaced in American business.  Those owners of corporate history, those who understand, live and propagate the culture, those who have seen good times and bad, are no longer a company’s strength. Their work product, however, still lives at these companies. Behind the fire wall. 

    Why?  Because if you have a log-in at a company and your work is tagged (searchable); any goober behind the firewall can come along and access it. Your replacement. A freelancer. An intern.

    Salesforce.com, perhaps the most successful enterprise software product of our time, is based upon the logged and tagged workplace. And it’s brilliant. It is not only a repository for all company sales data, it is a platform for the “logged in” to work more efficiently.

    This is no screed against technology. Or against two-tier pay levels. No poo-pooing of freelance nation here.  This is progress and we have to learn to manipulate it to our advantage. My recently graduated daughter has two jobs. One, at a low-ish annual wage, is for the benefits and experience. The other, at a restaurant, is for beer money. Were she really working the new economy and the logged and tagged workforce, she might have 3 jobs. And make more and in less time.

    These are exciting times. We need to see trends like the “logged and tagged workforce” and exploit them before our neighbors.  Have at it people! Peace.

    Apple and the Untouchables.

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    The cloud is the cloud.  Apps are the software we all use. Many apps are free, others are pay-for. What the cloud and apps have in common is the internet.  Apple was always a wonderful design company. First and foremost the designs were physical – about the device.  Also the designs were logical – about the software and usability. But physical design is the tangible evidence of what makes Apple graet..

    As Apple moves its center, its core, away from the wonderful designs it has created over the last 8 years towards more cloud-based designs (read iCloud) will the luster come off?  Clouds are pretty to watch, but don’t offer the luster of slim, shiny touchables.  I would almost prefer to see Apple go into the car or refrigerator business than the cloud business. But that’s moi. Peace!

    Dumbed Down Utility.

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    Today The New York Times had a cover story on geolocation dating services. If you’re looking for a date and have a smart phone these new apps tell you who is nearby and available. Text, text, plan, plan and you can grab a drink with little social awkwardness. The services are Grindr, Bendr, OKCupid Locals, and How About We.

    I was a doofus at bars as a young ‘un and couldn’t walk up to interesting girls with a good rap. For someone in the selling business it was a skill I needed to work on. Had I an app for that, would I have learned the skill faster? 

    Here’s my take, socially inept kids hide in their cell phones. Heads down, active in the ether, they appear to be busy. Some kids feign being on the phone to look popular so they can troll for interaction, they hope will come their way. Not good. Unless these are kids who might never make it out of the house to begin with. I suspect that these geolocation apps will soon come with “sorry” buttons so users don’t have to deal with ending these pseudo dates.  Rather than look someone in the eye and say “Thanks for meeting with me but…” the daters will simply hit sorry and the app will ping the date is over. (I can just hear these unique ping tones, ringing across the bars of NYC in 2012.)  The human behaviorists and sociologists are going to have a field day with this stuff.

    We need to move beyond a dumbed down utility with apps and think about skill enablement and development. Peace is not an app. (Or is it?)

    Bi-Polar Disorder at HP?

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    Leo Apotheker CEO of HP in a recent interview came off as a really smart, refreshingly calm captain of the tech industry.  You know the type, not smiling but almost, methodical and thoughtful in his delivery. Confident, not cocky. He knew his numbers, his trends, margins (everyone’s margins, in fact) and had a plan – a future-proof plan.  Use WebOs as the connective tissue for all computing and communication devices, bolstered by an enterprise cloud play.  Lovely.  Sprawling but lovely. Anyone smell an apple?

    Those who read these musings know I am all about focus.  That’s the brand planner in me. HP has been anything but focused over the last 10 years. A printer company. The world’s leading PC company. Outsourcing. Big iron. Smart phones. Tabs. And operating systems. But let’s not forget in the post Carly Fiorina era, this company’s financials have been smoking. So the company’s scale has been a positive.

    In a stunning announcement yesterday, Mr. Apotheker went on record as saying he wants to jettison tablets, smart phones and the WebOs as businesses, sell the PC business as a standalone unit and buy Autonomy Software for $10B. Normally, I would support this type of move, especially for a floundering company, but this almost feels other-worldly.

    The reported for the New York Times Verne G. Kopytoff (also sounds fishy) used words to describe the PC move such as “dump” and “unload.” What PR person was handling this briefing?   

    I understand the need for focus and I get the desire to increase margins through upping the software and cloud quotient, which by the way dials down the need for headcount, but this business move feels bi-polar. I wonder how the story is playing in the HP Personal Systems Group today?  Check the meds. Peace.

     

    Google, One Step Closer to Trivestiture

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    In February of last year I predicted Google would split into 3 companies.  With its intent to purchase Motorola Mobility, announced this morning, Google is one step closer.  The point of my original prediction post was lost in favor of a searchable sound bite reposted by Steve Rubel: “Google’s culture of technological obesity” but that trivestiture angle may now take on some weight.

    This is a very big move for Google and will continue to blur the lines between hard and soft ware companies no doubt with an expected response from “Guess who?” Microsoft. (Look for a potential full purchase of Nokia within the year.) Mobile is so hinky and malleable right now I think the Android/Moto thing will work. And then open may be out the door — guess we’ll see.

    For all the tech prognosticators this announcement will create some serious buzz and take eyes off of Google+, a half-baked though still tasty cake.

    Como se wow!  September should be an interesting month. Peace! 

    Google+ is no Facebook or Twitter killer.

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    There’s has been a lot of talk in the ether the last couple of weeks about Google+ and whether or not it will be a Facebook or Twitter killer. (Google Steve Rubel for some smart analysis.) I have an invite to Google+ and added a couple of friends — figuring out the difference between friends, acquaintances, family and even created a circle called Business Peeps.  The fact is, though, thanks to Facebook, I’m not always sure who’s an acquaintance and who’s a friend.  I love the promise of multipoint video chat and think it will be a big deal for Google+.  Also circles is cool, but streaming to circles I haven’t given much thought to. I like Twitter too much.

    Here’s my initial take.  If you can’t tell which website app Google+ is going to “kill” then perhaps it won’t kill either.  Google+ is probably over-built – because it wants to take on both Facebook (the stream page looks exactly like Facebook) and Twitter – and when you try to do too much you often fall short.  That’s not to say Google+ will fail; I suspect there is enough cool stuff there for something really great to stick.  I just don’t think it’s going to bang Facebook or Twitter off their perches.

    There’s no doubt that Google knows, thanks to research and the algorithm, people want all the features and functions it has devised for Plus. But putting them in one candy bar, is going to be a little hard to chew.  There is no killer here. Just a lot of cool stuff bouncing off itself. Peace.

     

    Freshies for Google.

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    Here I sit this morning, in a winter wonderland of snow — on this glacial moraine we call Long Island.  And tres beautiful it is.  The storm has cleared, the sun is low casting long sharp shadows. Is there anything prettier than a holly tree branches heavy with freshies? And in the paper paper today, Google has announced Eric Schmidt will step aside come April to be replaced as leader by co-founder Larry Page.

    Talk about freshies?

    The spin in the papers is that Google feels it has lost a step, becoming a bit too corporate and in need of a return to its entrepreneurial roots.  Google longs to move at the speed of Facebook. Mr. Page is thought to be adult enough now to manage Google – being steeped in the fast and furious start-up culture.

    No matter how you spin this thing, it suggests a management problem.  Earnings, announced yesterday, were terrific but the narrative behind the move, not so much.  Something is amiss. I can smell it and it doesn’t waft well. Stay tuned. Peace!