Monthly Archives: February 2016

Brand Strategy Makes the Marketing World Smaller.

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My uncle Al Heckel was a great sailor. Renowned along the south shore of Long Island for his sailing prowess, Al used to ask me as a kid to crew with him, something I wasn’t too keen on. Too slow for me. At his funeral, his grandson Hankie mentioned Al used to say “sailing makes the world big again.” Love that quote.

Brand strategy, at a place and time where there are more marketing tools, media options, technologies and measures than even before, does quite the opposite. It makes the world small again. Why? Because a brand’s value proposition is limited to the most essential things. What customers most care about and what the brand is absolutely good at. Care-abouts and Good-ats.

New products, line extensions, customer experience, marketing communications are all easier when following a brand strategy (1 claim, 3 proof planks). That white piece of paper a freelancers looks at when asked to create an ad or brochure is by many measures more quickly done and more powerful, when following a brand strategy. 

An investment in a brand strategy is an investment in business. Peace.

 

 

Learn This.

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Learning is a topic I’ve written about before but today it’s the subject of the entire post.

I’ve been in the ad and marketing business since 1978 when a mail-slinger at my dad’s shop Poppe Tyson. It took me until 2011, while director of marketing at Teq, an educational development company, to understand the importance of learning in marketing. (Yeah, yeah, rabbit and hare thing.)

I’ve had lots of mentors over the years: a kid who ran the AT&T ad business with an iron fist and mind, a be-sotted ex-marine who was the country’s first million dollar a year copywriter, and a copy-contact, agency chief who built a powerful global brand that lived well beyond his years. None taught me the practice of learning in marketing.

To understand the role of learning in branding and marketing you have to understand teaching. Teaching is process. Learning the result. There are poor teachers, there are no poor learners. My stint in the education field helped me understand this. Learning why one product is better than another. Learning why one service has more value. The best learning is not forced but self-actualized. When someone comes to a learned moment on their own, it sticks. It’s important.

So you marketers out there. Focus on the learning first and the proper teaching technique will come to you. Most marketers are 85% teach and 15% learn. Flip it and your depth of success will change.

Peace.

 

On-demand. Logged and Tagged.

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I had three meetings yesterday in the city (NYC) all of which touched upon the on-demand economy. My first was with a strategist leaving full-time employ for a freelance arrangement. Following a merger and reorg, this senior employee was thought to be more valuable as an on-demand or freelance employee. This planner also now has a business card from another agency, as chief planning officer, for use in on-demand situations. My picture, BTW, is on a couple of company websites as a brand strategist (stringer?), but these are just bits in the ether.

we work

My two other meetings were at We Work campuses. We Work offices are “rent ‘em when you need’em” places that provide full office services, on demand. It’s a wonderful business model if not a little “Just Mayo.” The upside of We Work facilities is they tend to be peopled by a younger generation of workers who are good fits for the agile on-demand economy. For start-ups and end-ups, We Work is a great solution. I suspect We Work’s will soon come in flavors and one day account for 40% of NYC rent, but that’s a tale for another day.

Suffice it to say, the on-demand nature of business today is an exciting response to the times. In a deck I did for JWT, Microsoft’s ad agency a few years ago, I called foretold of this phenomenon with a slide on the “Logged and Tagged Workplace.” A place where individual workers become less important and their work product and assets more. Another cool, if unsettling, concept.

Peace.

Is Creative a Beauty Pageant?

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BBDO has made a huge impact on advertising and consumerism with its call-to-arms “It’s all about the work.” a reference that explains its constantly superior creative product. There have been creative hot shops over the years, the flavor of the year if you will, but BBDO is always up there. This year it won the Gunn Report’s most creative network for the tenth straight time.

Most agency creative chiefs and executives will tell you it’s about the work. But is it?

In the marketing world there is only one litmus: sales. Sales leadership backed by market share and revenue power. Money creates scale and scope. And advertising. Can’t fund good work without money. Advertising can touch the hearts, minds and souls of consumers but so can a good movie. A great song. What it needs to do is move a consumer closer to a sale.

Advertising is also about being in the right place at the right time. Ask someone in sales. Sure sales surround helps, but nothing says cha-ching like a consumer ready to buy. When ready to buy a consumer who thinks about your brand, prefers your brand, and understands its value is a consumer that buys your brand.

Branding is about ideas that infuse the soul. Ideas that create preference. That’s the work marketers care about. Creating muscle memory for value. Not for an ad. Ads can contribute mightily, but it’s not the beauty pageant some make it out to be.

Peace.

PS. This post is not meant to suggest BBDO’s work is not effective. The post is about redefining what the work is.